Management

Head of Customer Support

Gross monthly salary in Slovak Republic is

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80% of people earn:

1,437 - 3,006 EUR

10% earn less lthan 1,437 EUR

10% earns more than 3,006 EUR

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Platy.sk salary survey, 80% of people on the Head of Customer Support position in the Slovak Republic earn between 1,437 EUR and 3,006 EUR monthly gross.

10% of employees earn less than 1,437 EUR and 10% of people earn more than 3,006 EUR.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

177. place

Women representation in position

65%

Average age of respondent by position

687. place

Porter, Information Staff

General labour

816 - 1,271 EUR

178. place

Product Manager - Specialist

Banking

1,398 - 3,523 EUR

177. place

Head of Customer Support

Management

1,437 - 3,006 EUR

176. place

Site Manager

Construction & Real Estate

1,438 - 3,259 EUR

1. place

Development Director

Top Management

2,952 - 11,168 EUR

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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